Digital Systems Support

Title of the Ad:  Digital Systems Support 
Description:  Company Name: Nestle Purina PetCare Company

POSITION SUMMARY: Position will help evaluate, configure and maintain all systems and printers for the agency in the creative area. These duties will include program installation and trouble shooting of the operating systems. PRIMARY RESPONSIBILITIES: 1. Front end support for Creative users, assisting with technical issues on Macintosh systems 2. Keep abreast of new technologies, introducing them when they make financial and technical sense, where they support the business plans, goals, and objectives. 3. Provide hardware & software troubleshooting relating to the users workstations and network connectivity. 4. Ensure that use of computers, servers and network follows the company's policies and procedures. 5. Work as key liaison for a agency workflow environment and support and modification. EQUAL OPPORTUNITY EMPLOYER Qualifications BASIC QUALIFICATIONS: EDUCATION: High School diploma or GED equivelent required. Bachelor's Degree with emphasis in Computer Science, or Mana gement Information Systems preferred. Vendor Certification (e.g. MCSD) a plus. EXPERIENCE: Minimum of 3 years of information systems experience including 2 years in computer network support with a Bachelor's Degree. 5 years of information systems experience with a high school diploma. 2 or more years experience in client-side PC and Macintosh support. 2 or more years experience working in a prepress environment. Experience with MS Outlook / Exchange Server on both Macintosh and PC platforms. Experience with Microsoft Office product suite on both Macintosh and PC platforms. Experience with project workflow systems and their integration among PC and Macintosh platforms. Experience with the Adobe CS Suite (version 6 and higher). Skills: Knowledge of multi-platform computer hardware and software. In-depth knowledge of computer network facilities. Understanding of shared working environments with centralized server workflow. Knowledge of technical aspects of computers and softw are. Demonstrate ability to analyze, draw conclusions and devise solutions to complex logical problems. Ability to effectively communicate technical and non-technical information, both verbally and written; effective interpersonal skills. Understanding and working knowledge of PC-based equipment and common PC-based applications including the Windows 7 operating system and Active Directory. Demonstrated ability to work effectively as a team member. Experience with prepress technologies. Experience 3 yrs required.

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Date: 2014-06-23
Reference ID: 20140623-a867